Privacy & Data Protection

Privacy Policy

Last updated: June 2026

1. General Information and Mandatory Information

The protection of your personal data is of great importance to us. Below, we provide detailed information on which data is collected when you visit our website https://houseofclocks.com and how it is processed. This privacy policy complies with the requirements of the General Data Protection Regulation (GDPR) and the German Telecommunications-Digital-Services-Data-Protection-Act (TDDDG).

Scope

This privacy policy applies exclusively to the purely informational use of our website. Since we do not operate an online shop or offer direct booking options via this website, data processing is limited to the processes required for technical operation, security, and contacting us.

2. Controller (Responsible Party)

The controller responsible for data processing on this website is:

House of Clocks
Owner: Nico Lang
Isigny-Allee 8
67685 Weilerbach
Germany
Contact Options:
Phone: +49 (0) 6374 8010888
Email: sales@houseofclocks.com
Website: https://houseofclocks.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

3. Provision of the Website and Server Log Files

When using the website for purely informational purposes, our web hosting provider automatically collects information that your browser transmits to the server. This information is stored in so-called server log files:

  • Browser type and browser version
  • Operating system used
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Time of the server request
  • Amount of data transmitted and HTTP status code

This data cannot be assigned to specific individuals. This data will not be merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Legal Basis: Art. 6 (1) (f) GDPR. Our legitimate interest lies in the error-free presentation, stability, and security of our website.

Web Hosting

Our website is hosted by a German hosting service provider (Netcup GmbH, Karlsruhe). We have concluded an order processing contract (AVV) pursuant to Art. 28 GDPR with this provider. This ensures that data processing is carried out strictly in accordance with our instructions and in compliance with the GDPR.

4. Cookies and Local Storage

Our website exclusively uses technically necessary cookies or session identifiers. These serve to guarantee basic functions of the website (such as the correct language display or technical navigation).

  • Necessary Cookies: These are automatically deleted after closing your browser (session cookies) or after a defined period of time. They do not require active consent, as they are strictly necessary for the operation of the site.
Legal Basis: § 25 (2) No. 2 TDDDG in conjunction with Art. 6 (1) (f) GDPR (technical necessity to provide the service explicitly requested).

5. Contacting Us (Email, Telephone, and Contact Form)

If you send us inquiries via email, telephone, or a contact form (if provided), your details, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.

Legal Basis: Art. 6 (1) (b) GDPR if your request is related to the performance of a contract or pre-contractual measures (e.g., product inquiries regarding cuckoo clocks or dirndls in our local shop). In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1) (f) GDPR).

The data will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions – in particular tax and commercial retention periods – remain unaffected.

6. WhatsApp Business Contact Function

We offer you the option to contact us via WhatsApp on our website (e.g., via corresponding buttons or links). The provider of this service is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If you actively use this function and send us a message, you transmit your mobile phone number, your name (if provided), and the content of your message to us. Please note that WhatsApp may transfer data to Meta Platforms Inc. in the USA.

Legal Basis: Art. 6 (1) (a) GDPR (Consent). The contact is established completely voluntarily through your active action. You can revoke this consent at any time with effect for the future by sending us an informal message.

7. External Links and Services (Google Maps & Social Media)

To make it as easy as possible for you to visit our local shop in Weilerbach, we refer to Google Maps on our website. We also provide links to our profiles on Facebook and Instagram.

Privacy-Friendly Implementation (Pure Linking): No active plugins or scripts from Google Maps, Facebook, or Instagram are integrated into our website that automatically transfer data to these third-party providers when the page is loaded. These are pure text or image links. Data (such as your IP address and the URL of our website) will only be transmitted to the respective provider once you actively click on the corresponding link or address and are redirected to their platforms.

  • Google Maps: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
  • Facebook & Instagram: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

8. Your Rights as a Data Subject

Under applicable law, you have the following rights at any time regarding your personal data:

  • Art. 15 GDPR (Right of Access): You have the right to request information about your personal data processed by us.
  • Art. 16 GDPR (Right to Rectification): You can immediately request the correction of incorrect or completion of your personal data stored by us.
  • Art. 17 GDPR (Right to Erasure): You have the right to request the deletion of your personal data stored by us, provided that no statutory retention obligations conflict with this.
  • Art. 18 GDPR (Right to Restriction of Processing): You can request the restriction of the processing of your data.
  • Art. 20 GDPR (Right to Data Portability): You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, handed over to you or to a third party in a structured, commonly used, and machine-readable format.
  • Art. 21 GDPR (Right to Object): If your data is processed on the basis of legitimate interests (Art. 6 (1) (f) GDPR), you have the right to object to the processing.
  • Art. 7 (3) GDPR (Right to Withdraw Consent): You can withdraw any consent once granted to us at any time with effect for the future.

To exercise these rights, you can contact us at any time using the contact details provided in Section 2.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

The supervisory authority competent for us is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz
Hintere Bleiche 34, 55116 Mainz, Germany
Email: poststelle@datenschutz.rlp.de